About us- graphics
Meet Us
The only onshore call center in North America that becomes one with your business
Welcome to Pitch Perfect Solutions, your trusted partner for onshore call center services. At Pitch Perfect Solutions, we pride ourselves on delivering exceptional performance and results for our partners. We understand that every business is unique, which is why we offer customized solutions to meet your specific needs. Whether you require inbound or outbound calls, customer support, technical assistance, or any other service, we have the expertise and experience to deliver results.
2009
Years in business
150,000+
Average monthly outbound calls
350+
Service agents
67
Cities in North America
Our approach
Results oriented
Performance is at the core of our values, which is why our model and pricing model is performance-based. We win only when you win.
The human element
What's our secret? Great people.
Founded in 2009 by Boris Shvarts, our onshore call center is staffed by a team of highly trained professionals across Canada and the United States who are passionate about delivering outstanding customer service. We believe that every interaction with your customers is an opportunity to make a positive impact.
Trusted by
Our values
Customer focus
We prioritize the needs of our customers, with a focus on delivering personalized and efficient support.
Communication
We emphasize clear and timely communication with our clients, as well as with you, to ensure a seamless customer experience.
Quality
We strive to maintain high-quality standards in all aspects of operations, including hiring and training agents, implementing quality assurance measures, and ensuring compliance with relevant laws and regulations.
Accountability
We take responsibility for our actions and strive to meet or exceed performance targets set by our clients across all industries.
Integrity
We uphold high ethical standards, and our agents are trained to act with honesty, professionalism, and respect.
Transparency
We prioritize transparency in our operations, including sharing performance metrics with clients and providing regular updates on the status of ongoing projects.